![]() Issues and information on common devices used to play Demeo and other VR titles.Ĭommonly used to refer to the newest Meta Quest device there are currently two models Quest 1 or the Quest 2. You can install Windows Media Pack by checking opening Settings > Apps > Apps & Features > Optional Features > Add Feature then choose the Windows Media Feature Pack then after a restart the video should play and you will no longer be stuck at the black screen. So check if you are running a "N" Version of Windows, if so you are missing the Windows Media Pack required to play the Introduction video and is why the game to stalls at a black screen. This seems to be an issue with certain versions of Windows lacking media codecs to run the introduction video. This will typically cause an issue with voice chat so it is recommended to either join a game in Heroes Hangout or reset the game to ensure voice chat works properly from the Main Menu. If you are playing off of a PC ensure that your PC is using your headset device for audio.Īnother common issue is using Heroes Hangout then exiting to the Main Menu to start a game. You can check the permission settings under: Settings > Applications, locate Demeo and click the options menu (three dots) to make sure permissions are enabled. Typically this is due to a permissions issue with your microphone. Also try backing out of joining and try again after 2~3 seconds. This works best if you choose a specific adventure, rather than “Any “. If you encounter an issue please contact the platform where you purchased your original game for assistance.Ī few common issues that occur from time to time and ways to work around or resolve them. Please use this form to determine how to obtain your PC version of Demeo. If you purchased a VR version you will also be able to obtain a PC version on the platform of your original purchase. If you need technical assistance with Demeo that cannot not be answered via Discord or this page then visit the Demeo FAQ and if necessary open a support ticket at the bottom of the page. If you have general or game mechanics questions about Demeo we recommend using the Help channel ( #player-2-player-help) on the Demeo Discord Server. Note that some of this information is device specific so make sure that you are using the device in question. This is by no means an exhaustive technical resources but this page will collect common technical issues with Demeo as well as common VR knowledge to assist both new and veteran VR users. Demeo VR Community - Facebook Community.Demeo Players Guild - Facebook Community.Demeo Modding Community Discord - Modding community discord for chat about modding.Demeo Modding Wiki - Demeo Modding Wiki for help with the current community mods.Demeo Sources - Official list of supported platforms.Demeo Discord Server - Demeo Discord Server.You may want to join the Demeo Discord to find other players and community outside of boundaries of your chosen service platform. Native Device (Quest devices), PC VR, & PC Desktop The type of client licenses available are listed in the table below under Licensing. Resolution Games decided that when you purchase the game on a single platform that if that platform had multiple client versions you got them all with a single purchase. PC Desktop: this is a non-VR, 'flat', version of the game that runs on a PC presented via monitor.PC VR: this means the game will run on a PC and can be presented to a VR headset.Native Device: this means the device itself can install and load the game/app on itself.Fo simplicity we use the following terms: Due to VR being an emerging technology the nomenclature of versions, devices, etc can get confusing. The main feature of the game is cross play compatibility between all platforms. ![]() Demeo runs on a number of platforms both native VR headsets and PC compatible clients.
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